Custom foot orthoses are medical-grade devices placed inside your shoes to help reduce abnormal mechanical stress on the feet.

Prescribed after a clinical assessment by our certified orthotist, they are designed to improve alignment, redistribute pressure, enhance shock absorption, and support more efficient movement.

Rather than simply adding cushioning, custom orthotics are built to support how your foot functions.

Custom orthotics are individually prescribed after a full biomechanical assessment conducted by a certified orthotist. They are designed specifically for your foot structure, movement pattern, and clinical findings.

Prefabricated insoles, on the other hand, are mass-produced in standard sizes. They provide general cushioning but are not tailored to your biomechanics and do not offer personalized correction.

In short:
Custom orthotics are clinically prescribed. Prefabricated insoles are retail products.

Customized insoles may benefit:
• Individuals experiencing foot discomfort or recurring pain
• Those prone to injury
• People with deformities or gait abnormalities
• Individuals with medical foot conditions
• Active individuals seeking improved support and performance

Yes. Most customized insoles can be modified, especially during the initial fitting period, to optimize comfort and support.

New users: Start gradually. Wear them for 2–4 hours on the first day and increase by 1–2 hours daily as tolerated. Most individuals fully adapt within 1–3 months.

Existing users: May resume use as tolerated unless otherwise advised.

Mild pressure, muscle soreness, or slight discomfort during the adjustment period is normal as your body adapts.

However, sharp pain, blisters, numbness, or worsening symptoms are not normal. Please contact FOOTLAB immediately if these occur.

Customized insoles perform best in closed shoes with adequate depth and removable factory insoles.

They are not recommended for slippers, sandals, or tight footwear. Proper footwear is essential for optimal performance.

Yes. Remove the factory-made insole before inserting your customized orthosis unless otherwise instructed by your Certified Orthotist.

Wipe with a damp cloth and mild soap if necessary. Do not soak, machine wash, or expose to direct heat or sunlight. Allow them to air-dry completely.

With proper care, customized insoles typically last 12–24 months. Longevity depends on activity level, body weight, footwear, and frequency of use.

If symptoms persist or worsen after 2–3 weeks, schedule a reassessment. Minor adjustments may be required to optimize alignment and comfort..

Yes. Significant changes in weight, activity level, footwear, or medical condition may require re-evaluation and a new prescription.

Discontinue use and contact FOOTLAB if you experience sharp pain, skin irritation, numbness, or worsening symptoms.